After beginning his career as an English teacher in Japan, Scott moved into technical writing as a Managing Editor at MacUser/MacWEEK. He has led teams at Apple, at Macromedia (now Adobe), and as the Director of Project Management at Productopia. He is also a recipient of the FileMaker Excellence Award, has co-authored five books, and graduated magna cum laude in English Literature from Colorado College.
A rising buzzword in CRM and marketing circles, Predictive Analytics is a growing practice that will help companies really understand their customers. Learn more about it and what moves Salesforce.com is making.
Discover what’s new in the Spring ’16 Release from Salesforce. We summarize the some of its interesting features and help get you up to speed. We also illustrate the latest features added to the Lightning Experience.