Your Custom Salesforce Life Sciences Cloud Implementation

Salesforce Life Sciences Cloud

Migrating from Veeva vs. Launching Life Sciences Cloud from Scratch

Veeva, a trusted Life Sciences solution, is moving its CRM off Salesforce, and organizations must make a choice: follow Veeva or launch the new Salesforce Life Sciences Cloud. Both paths require a migration against a tight deadline.

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Migrating from Veeva

A migration from Veeva means your existing system was built on Salesforce, making the move a Salesforce-to-Salesforce project. We’ve spent 16+ years working on this platform’s architecture and know what to expect.  

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Launching Life Sciences Cloud from Scratch

Building an implementation of Life Sciences Cloud from the ground up means combining your existing workflows around customer engagement, clinical engagement, patient services, and medtech. We configure the platform to support your existing processes, prioritizing scalability and a starting point for future enhancements.  

Platform Expertise Paired with Life Sciences Knowledge

Our Salesforce consultants turn complex business processes into a system that works the way your team does. Your organization defines your Open Payments reporting, PDMA, and HIPAA requirements, and we strategically build a Life Sciences Cloud implementation against the right platform-level controls.  Our team delivers a highly customized and complex system on Life Sciences Cloud without risking compliance or usability.

What We Do on Life Sciences Cloud

Migration and Basic Implementation

Whether your organization is leaving Veeva or building a Salesforce Life Sciences Cloud implementation from the ground up, your goal is the same: a system your team trusts on day one. We strategize around how your people actually work, then configure Life Sciences Cloud to align with those processes.

  • Uninterrupted Operations
    We plan your migration in detail before moving a single record, so your teams don’t lose steam or data during the transition.  
  • Platform compliance controls, configured correctly
    Life Sciences Cloud includes audit logging, granular data access controls, and privacy safeguards at the platform level. We configure them against your compliance team’s requirements from the start.
  • Faster delivery
    Because we know the platform so well, we ask fewer clarifying questions and validate requirements faster.
  • HCP data quality on day one
    We validate and reconcile HCP and HCO data before deployment, so the records your team relies on are accurate at launch.
  • Reliable integrations
    We build healthcare integrations at production scale, including EHR and EMR connections, HL7/FHIR API development, and real-time data sync.
  • Knowledge transfer built in
    We document throughout the build, so your internal team understands the system before launch and can hit the ground running on deployment day.

Patient, Member, and Provider Portals

We also build patient, member, and provider portals on Salesforce Experience Cloud that integrate directly with Life Sciences Cloud.

  • Low-friction access
    We design patient portals around the tasks people actually do every day, including engaging their care teams, managing appointments, and finding their health information.
  • Privacy controls inherited from the platform
    Experience Cloud provides the access and privacy controls that HIPAA-governed portals depend on. We configure sharing rules, authentication, and data visibility to match your organization’s standards.
  • Connected to the wider ecosystem
    Our portals connect to the broader Salesforce ecosystem to ensure that care teams get a complete view of the patient and patients aren’t filling out the same form twice.

Managed Services & Ongoing Support

After rollout, we serve as an ongoing partner, often working with clients years beyond their first projects.

  • New feature rollouts
    We deliver ongoing enhancements in planned phases, including support in the adoption of new Salesforce releases as they become necessary.
  • Bug resolution
    We prioritize and fix issues instead of letting them pile up in a growing backlog.
  • Scalability
    We monitor how your implementation performs as data volume, user count, and integration load grow, adjusting architecture and configurations before your users feel performance impacts.

We Built the DirectID Salesforce App for MedPro Systems

We’ve partnered with MedPro Systems for over a decade, and when they needed their DirectID app rebuilt for Salesforce, they came to us.

DirectID connects Salesforce to MedProID®, giving sales reps and MSLs real-time access to trusted HCP and HCO license data inside any Salesforce org. It keeps records current across states, removes duplicates automatically, and supports compliance with federal and state regulations. It provides a full picture of eligibility, including SLN, NPI, and AMA records. MedPro processes over a million record updates weekly.

Building this required deep knowledge of Salesforce architecture and how Life Sciences commercial teams work. In fact, we’re one of only a few Salesforce partners who have built an external search provider for Life Sciences Cloud.

Ready to Get Started?

We work with life sciences organizations to build customized Salesforce Life Sciences Cloud implementations, support migrations from Veeva, design supporting portals, and provide the support that keeps your organization growing. Our team partners with you, bringing more than 16 years of platform expertise and a process built around understanding your workflows to deploy a modern, reliable system.

Talk to a consultant to learn more about what we can do for your organization.

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