Your Salesforce Partner for Small Business Implementations & Customizations
150+
Happy Clients
250+
Projects
5.0 CSAT
Score on AppExchange
16+
Years as a Salesforce Partner
Salesforce Built for Your Business
Many Salesforce implementations and customizations fail because they ask: “How can we fit your business into Salesforce?” We ask the opposite: “How can we build Salesforce around your business?”
As a small business, you need a CRM that actually fits how you work. At Soliant Consulting, we specialize in building that fit through a structured, collaborative approach.We start by understanding your business: Not your Salesforce questions, but your actual sales process, customer journey, pain points, and where you’re headed. Then we build Salesforce to match that reality.
What Makes Soliant Different for Small Businesses
- Custom, not template: We model your specific processes, not squeeze you into a generic setup.
- Adoption focused: We invest in training, change management, and post-launch support because a configured system is worthless if your team doesn’t use it.
- Scalable foundation: We architect for growth, so adding features later doesn’t mean rebuilding from scratch.
- Business-driven: We start with your KPIs and business goals, then translate them into Salesforce capabilities.
- Five-stage methodology: Every project follows a structured approach: discovery, architecture, configuration, testing, and post-launch optimization.
Your Structured Path Forward
Soliant Consulting approaches every Salesforce implementation through five structured stages.
What Soliant Specializes In
Salesforce Clouds
- Salesforce Sales Cloud: Pipeline management, forecasting, sales process design, and sales analytics
- Salesforce Service Cloud: Omnichannel case management and customer support
- Salesforce Experience Cloud: Customer and partner portals
- Salesforce Nonprofit Cloud: Solutions for mission-driven organizations
Key Capabilities
- Custom implementations mapped to your business processes
- Data migration & cleanup
- System integrations with business tools
- Tailored training for different user roles
- Change management & adoption support
- Post-launch monitoring & optimization
- Modernization of existing Salesforce orgs
User Adoption: The Real Measure of Success
A successful Salesforce rollout depends on people as much as technology. Adoption has to be planned for, not hoped for.
How Soliant Builds Adoption Into Every Project
Soliant’s Salesforce Partnership & Credentials
Recognized Achievements
5 star rating on Salesforce AppExchange
Expertise & Commitment
- Continuous investment in certifications and platform knowledge
- Active participation in Salesforce community (Dreamforce, user groups)
- Regular review of new Salesforce releases for client value
- Best practices from real-world projects built into every engagement
- In-house training capabilities
- Senior consultants, architects, engineers, and developers
Getting Started: Let’s Talk About Your Business
Every business is unique, and every Salesforce implementation should reflect that reality. Let’s have a discovery conversation to understand your business, your challenges, and where you’re headed.
Talk to a Consultant
FAQs
How long does a Salesforce implementation take?
Salesforce Experience Cloud is worth considering when external audiences ‚ customers, partners, or vendors ‚ need direct, self-service access to your Salesforce data and processes through a secure, branded portal.
Do we need Salesforce Service Cloud as a small business?
Not always. Many small businesses start with Sales Cloud and add Service Cloud features later as they scale. During discovery, we’ll discuss whether Service Cloud makes sense for your customer support needs.
Do we need technical expertise on our team?
No. Soliant handles all technical setup. Your role is to define your business processes and priorities. We build the solution around how you work.
How does Salesforce integrate with other businesses?
Salesforce can integrate with critical business systems to centralize data, automate workflows, and eliminate silos across teams. During architecture and design, we’ll identify the integrations that make sense for your business (email, accounting, marketing, calendar systems, etc.) and build them in.
What if our business grows beyond a basic Salesforce setup?
We architect every implementation with growth in mind. Adding Service Cloud, Experience Cloud, custom web portals, or advanced features is straightforward because we designed the foundation for scalability from the start.
Can you migrate data from our current system and/or application?
Yes. We handle data migration from most CRM systems and spreadsheet-based processes. Data quality is critical to your success, so we invest in cleanup and validation before migration.
What support do we get after launch?
Post-launch support and optimization are included in our five-stage approach. We monitor adoption, close adoption gaps, and fine-tune configuration as your business grows and changes.
What if we want just a quick, budget-friendly start?
Soliant offers Sales and Service Cloud Quickstarts, fixed investments that provide expert implementation, configuration, and training to launch quickly. This is ideal for organizations wanting to dip into Salesforce and expand later. Contact us to discuss whether this is right for you.