Launch innovation.
Partner with the application development expert for water utility companies.
Water utility companies play a vital role in serving communities. At Soliant Consulting, we understand your unique challenges in providing efficient services and managing customer interactions.
We’ve witnessed firsthand water utility companies’ struggles with outdated applications, integration challenges, maintenance issues, and field technician limitations. These obstacles can hinder your ability to deliver exceptional service to your customers.
That’s why we’ve dedicated ourselves to developing customer portals and applications that address these challenges. Our solutions are designed to streamline your operations, enhance customer satisfaction, and empower your field technicians.
Solutions We Offer
Launch technology your company can grow on.
Launch strategic integrations.
Reduce manual data entry in multiple systems by automating your systems to do the work for you. By integrating your data collection, billing, CRM, ERP systems, and third-party services, you save your team time and money. Then, connect your customer portal with your data analysis tools to gain insights into customer behavior, usage patterns, and preferences. Leverage this data to make better decisions about your pricing strategies, service offerings, and marketing campaigns.
Connect in-field technicians with the data they need.
Launch a mobile application that allows technicians to view their work schedule, receive job assignments, and complete work orders while in the field. A good system eliminates the need for manual data entry and paperwork, saving them time between jobs and improving productivity. Even in times of limited or no internet connectivity, your technicians can document field data and upload it to a central database and system after reconnecting. Dispatchers can even track the location of technicians in real time, ensuring that they are safe and stay on track to meet their appointments.
Enhance your data management.
Centralize your data storage, making it easier to access, manage, and analyze. Eliminate technology silos and increase data accessibility. Launch built-in backup and recovery features to protect your data from loss or damage.
Relieve your overburdened software team.
Encourage your internal software team to focus on critical tasks by leaning on an onshore partner who understands the water utility industry and comes with a deep bench of proficient developers. We often work with internal IT and development teams to complete big projects and technology innovations, giving them a break and ensuring new applications get the time and attention they deserve.
Leave legacy applications behind.
Most utility companies struggle with at least one legacy application. And with it comes a mountain of technical debt. Launch cutting-edge applications that leverage code pipelines to streamline the delivery of features from development to production. Then, develop and deploy new features quickly, empowering your business to adapt quickly to market changes and scale up or down on demand.