8 Ways Salesforce Can Deliver Better Customer Service
Learn how Salesforce Service Cloud can help SMBs map customer’s journeys and troubleshoot problems for better customer service.
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Salesforce Service Cloud
Take Your Customer Support to the Next Level with these Salesforce Service Cloud Features
Salesforce Service Cloud features can help your team deliver efficient customer service and support processes. Learn how here.
Salesforce’s Service Cloud Achieves Highest Level of KCS Verification
In January 2013, Salesforce’s Service Cloud proudly announced that it had achieved the KCSsm Verification – Version 5. At the time, KCS Verification v5 was the highest level of KCS the Consortium for Service Innovation had to offer. Salesforce.com’s Service Cloud was the only product to have ever achieved that level. (Update: it took two
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