Salesforce Service Cloud Quickstart
Launch Salesforce quickly to optimize customer service and report on key KPIs.
The Service Cloud Quickstart empowers organizations new to Salesforce to leverage the platform as their competitive advantage fast. Launch a tailored solution that streamlines your customer service support processes and reports on essential metrics.
Quickstart Benefits
- Build a scalable CRM foundation that can grow with your business
- Budget-friendly, custom implementation that allows you to quickly take advantage of your platform investment
- Gauge your company’s performance with immediate visibility into key reports and dashboards
- Partner with experts to ensure an accurate and reliable setup
- Receive training on core features to increase user adoption
Investment
The Service Cloud Quickstart is a fixed $5,000 investment that provides a fast, cost-effective path to launching Salesforce. This comprehensive package includes expert implementation, configuration, and training to help you start seeing ROI quickly.
Talk to a Salesforce Consultant
Tell us a little about your business and its challenges, and we’ll see how we can help.
The Service Cloud Quickstart Includes
Object Configuration
- Creation of record types & custom fields
- Creation of page layouts
- Basic data validation
Support Process Configuration
- Initial email-to-case configuration
- Basic assignment rule & queue configuration
- Implementation of simple automations
Reports & Dashboards
- Dashboards for support reps to highlight KPIs
- Dashboard for management to assess support team efficiency
Other Quickstart Features
- Profile & role configuration
- Initial user setup
- User training
Customization & Expansion Opportunities
The Quickstart is limited to the above configurations and does not include complex integrations, or service level agreement management. However, all clients have the option to add further customizations, as needed.
About Soliant Consulting
At Soliant, we believe companies succeed by leveraging technology as a competitive advantage. As a builder of custom software solutions, we eliminate growth barriers inherent in outdated systems and empower our clients to seize new opportunities with cutting-edge solutions. We have been a Salesforce Partner for over 15 years, delivering over 250 projects for over 120 clients.
