A Journey Through the Workgroup Conundrum

Off-the-shelf Software vs. Custom-built Solutions

What makes sense for you?

Most businesses, in their early days, start with basic tools and technology – such as a spreadsheet tool like Excel – to manage their internal data and processes. And in the early days, it’s enough.

As a company evolves, its workflows, internal processes, and teams follow suit.… Technology that works well for one group fails for another.

As a company evolves, its workflows, internal processes, and teams follow suit. Businesses quickly outgrow their trusted tools. As teams split up by responsibilities and goals, they often find themselves siloed and facing different challenges. Technology that works well for one group fails for another.

At this point, companies face what we call the workgroup conundrum — they must adopt a technology solution to address their business challenges while simultaneously bridging their teams. But with so many options available, from off-the-shelf to custom-built solutions, moving forward isn’t exactly simple.

In this white paper, our team outlines the pros and cons of each potential path and how you can determine which route to take.

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