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06Mar 2018

How to Deliver Engaging Audience Experiences Through Customer Journey Development

About the Author

Amit Parker Amit Parker

Amit is Business Solutions Architect at Soliant Consulting, Inc. working out of the San Francisco office. He is Salesforce certified as a Sales Cloud Consultant, Admin, and Developer. He strongly believes in driving differentiated customer experiences for businesses big and small and that CRM has a key role to play in that. As a result, he loves solving problems in this space and is deeply passionate about the Salesforce platform. While helping businesses grapple with complex problems at the intersection of technology, product, and business is his day job, he loves to dabble with mobile apps, IoT etc using - you guessed it - the Salesforce platform. In his personal life he is a practitioner of the performing arts as a vocalist and likes to dabble with mixology as well.

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