System Upgrade Positioned the Wine Spectrum for Growth
Wine Spectrum specializes in the ultra premium wines, selling directly to fine wine enthusiasts and collectors across the country since 1990. Wine Spectrum excels in customer relations, offering their clients extensive consultations, wine storage, and access to the world's most desired wines, all with the aim of developing long-term relationships with their clients.
The company’s FileMaker Pro database system serves as the backbone of their operational systems, most notably their customer relationship management systems. Developed over a number of years, the system had grown to comprise 44 FileMaker Pro 5.5 files. In the summer of 2007, faced with new requirements and the desire for better deployment options, Wine Spectrum turned to Soliant Consulting to convert to FileMaker Pro 9.
Soliant developed a conversion plan and executed the six-week project for a seamless transition. As part of the project, remote sales reps moved from limited browser-based access to a Terminal Services interface to provide a more feature rich experience as well as much faster response times. The FileMaker upgrade allows for new enhancements to support Wine Spectrum’s growth—the first such additions included shipping and inventory integration and web extensions.
About Wine Spectrum
The Wine Spectrum is your secret source for the kinds of wine you love to drink. With a direct sales team, a wine acquisition team, a wine storage and shipping facility, a local wine bar and a local wine shop, the Wine Spectrum is designed to make it easy for wine lovers to enjoy exceptional wine wherever they live.
For more information, visit www.winespectrum.com