“We relied on Soliant Consulting to provide us with software solutions for very high profile customer service issues. They were consistently honest, effective, thorough, dependable, and enjoyable to work with.”

Citibank Trusted Soliant with Systems Responsible for Billions of Dollars Every Week

For a major banking institution like Citibank, processing incoming wire transfers efficiently is about as mission critical as it gets. When Citibank needed a company to build and support tools for integrating a somewhat archaic Federal Reserve system with their mainframe databases, they turned to Soliant for a light, flexible FileMaker Pro system to act as an intermediary gateway application.

The system not only cross-checked incoming wire data against Citibank systems but also against terrorism watch lists as well. Using FileMaker and XML data services, the system validated and processed approximately 4000 wire transfers — totaling half-a-billion dollars — each day. The system also integrated with an automated fax system to provide immediate notification to Citibank’s customers.

The system sent automated confirmations to Citi’s customers hourly. Checks-and-balances ensured error-free operation and constant up-time in this mission-critical application.

With Soliant’s support, Citibank was able to manage a complex data integration challenge and virtually eliminate what had been a significant bottleneck in processing wire transfers. As a result, the wire transfer unit delivered faster, more reliable turnaround for Citibank’s customers.

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